Zara is all set to get rid of hard anti-theft tags in its stores and put in place a new security system that uses chips sewn into clothes. This change could cut the time it takes to check out by up to 50 per cent and make the customer experience better. The company wants to keep making its stores more digital and connect them to online platforms over the next few years.
Shoplifting is on the rise because of the cost-of-living crisis, so stores are working to set up new systems to curb it. Additionally, there are also cameras that can recognise people’s faces, high-tech cash registers, and smart AI technology that watches cameras for strange behavior.
Additionally, Inditex is also putting money into new tech tools for its online customers, like a size recommender and a personalisation model that works in real-time. This move towards integrating technology is expected to make retail stores run more efficiently and effectively and improve the shopping experience for customers as a whole.