Gap Inc.’s Old Navy brand is expanding its retail operations with a new alliance with Radar, an American technology business. According to a news statement from Gap Inc., the goal of this partnership is to optimise inventory management by deploying AI-powered RFID technology throughout all Old Navy locations in the United States. According to Haio Barbeito, CEO of Old Navy, this technology will also help store employees better anticipate the demands of customers and improve the whole shopping experience.
Radio Frequency Identification, or RFID, is a technology that recognises items automatically, records information about them, and sends that information wirelessly to computers. For real-time inventory management, Radar’s platform combines computer vision, RFID, and artificial intelligence (AI).
Sven Gerjets, the chief technology officer of Gap Inc., emphasised this collaboration as a calculated step to further incorporate technology into retail, starting with Old Navy. According to Gerjets, the business wants to turn its stores into genuinely linked places using Radar’s always-on RFID technology. Ongoing product tracking will improve consumer and team member experiences, optimise inventory replenishment, and offer real-time insights for product innovation and design.
Store staff will be equipped with ecommerce-grade inventory and product data, according to Radar CEO Spencer Hewett, enabling them to run physical stores with the same level of accuracy as online operations. Customers will find what they need, when they need it, and where they need it thanks to this operational optimisation.
Major stores like American Eagle and Gap Inc., together with investors like Y Combinator and Founders Fund, support Radar, which is headquartered in New York. Old Navy hopes to enhance inventory control, lower losses, and optimise shop layouts by leveraging Radar’s AI-powered platform.
