Raymond Lifestyle has entered into a partnership with Unicommerce, an e-commerce enablement platform, to integrate and optimise its digital retail operations.
As part of the agreement, Raymond will adopt Unicommerce’s Uniware platform, a unified system offering tools such as order and warehouse management to centralise operations across multiple online marketplaces.
The integration will enable Raymond to manage online orders, inventory and deliveries for all its brands through a single consolidated platform. Regardless of whether customers shop via marketplaces like Amazon and Myntra or through Raymond’s own website, all transactions will be monitored and managed seamlessly in one system.
Unicommerce’s technology provides advanced automation, smooth multi-channel integrations and intelligent warehouse workflows. The platform is expected to help Raymond accelerate order processing, reduce operational errors and maintain a consistent customer experience across both online and offline channels. It will also streamline product returns—from initiation through reverse logistics to inventory reconciliation—reducing manual effort and shortening turnaround times.
Puneet Chandani, head of e-commerce at Raymond Lifestyle, said the brand is built on a legacy of excellence and deep industry experience, and that its focus remains on delivering seamless customer experiences. He said the partnership with Unicommerce would give Raymond the technological boost needed to streamline operations, enhance agility and scale efficiently across channels.
Kapil Makhija, managing director and chief executive officer of Unicommerce, said the company was pleased to partner with Raymond, a brand he described as synonymous with quality and heritage, as it strengthens its omnichannel strategy. He added that the Uniware platform would enable faster order fulfilment and unify channel management, supporting Raymond in delivering consistent customer experiences while driving scalable growth.
Raymond Lifestyle’s net profit for the September quarter rose 78% year-on-year to Rs. 75 crore, compared with Rs. 42 crore in the same period last year. The profit after tax figure includes an exceptional loss of Rs. 4.68 crore, down from Rs. 59.4 crore a year earlier.
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