Louis Vuitton UK has confirmed that it has suffered a data breach which revealed customer information, the latest in a string of cyberattacks to target the international retail industry.
On 2nd July, an unauthorised group broke into the systems of the UK arm of LVMH’s core luxury brand, accessing the names, contact information, and buying histories of customers. Though bank or payment details were not stolen, the company cautioned that victims might also be susceptible to phishing attacks or other malicious behaviour.
Louis Vuitton wrote in an email to customers on Friday that there is as yet no evidence of abuse, but they encourage caution. It said the incident had been reported to regulators, such as the UK Information Commissioner’s Office.
This is the third cyber attack to target LVMH in recent months. Last week alone, Louis Vuitton Korea revealed another similar incident of customer data being compromised, and Christian Dior Couture—LVMH’s second-biggest fashion label—confirmed last month that hackers had accessed confidential client information.
The hack follows a wave of cyberattacks against top UK retailers. Marks & Spencer, the Co-op Group, and Harrods have all been hit recently. The UK’s National Crime Agency has said that four suspects thought to be involved in a series of attacks that have cost Marks & Spencer alone an estimated US $ 405 million have been arrested.
Louis Vuitton stated it has initiated a thorough investigation of the breach and is bolstering its cybersecurity system. The company stated that they deeply regret any inconvenience this incident may cause their valued clients.
