Nordstrom Inc., the US-based leading fashion specialty retailer, has selected Infor Rhythm for Commerce to support the company’s point-of-sale (POS) system in the cloud. With Infor, Nordstrom will be better able to engage its growing customer base and fulfil cross-channel functionality promises.
“It’s crucial that we have the right technology in place today and in the future to improve our customer experience. We’re excited to move forward with Infor’s cloud-based platform as it aligns well with our current needs and is an adaptable platform that can continue to evolve to better serve customers,” said Dan Little, Chief Information Officer, Nordstrom.
Part of Infor CloudSuite™ Retail, Infor Rhythm for Commerce helps retailers deliver an omni-channel shopping experience. Store associates can use rich product and inventory information to locate and order the right products across the supply network quickly and easily, on any device. Infor Rhythm connects commerce platforms with back office systems and can analyse data gathered to create and strengthen customer relationships.
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A unified experience of channels such as brick-and-mortar, online, catalog and social builds personal differentiation in a brand and ultimately loyalty, as per Corey Tollefson, General Manager and Senior Vice President, Infor Retail. He adds, “Nordstrom is an example of a leading edge retailer willing to disrupt a decades old business model. Our design principles are built upon the notion that the smart-phone is the center of the retail universe and our omni-channel cloud solutions will enable that thinking. These cloud solutions are always on, always current, always enabled.”
