Net-A-Porter to enhance personal shopping service

Yoox Net-A-Porter, which owns Mr Porter and Net-A-Porter, makes new announcement!

The Italian online fashion retailer is in the process of recruiting over 100 new personal shoppers and customer relations manager, in its luxury section, to serve its most loyal consumers, whom the company refers to as Extremely Important People or EIP.

This is the largest client-relations recruitment process the company has done in its 19-year-old history.

And, that’s not all!

The fashion retailer will also be unveiling ‘Personal Shopping and Client Relations’ hubs in Dallas and San Francisco. These cities have been showing increasing demands for enhanced personal shopping service.

Talking about this service, Alison Loehnis, President (Luxury Division), Yoox Net-A-Porter, said “The role of personal shopper has evolved hugely in recent years and today our team fulfills a variety of different roles. Not only do they anticipate our customers’ ever-changing luxury needs and solve their wardrobe dilemmas before they even arise, but also they become a part of their daily lives.”