Customers’ data of luxury fashion group Kering, with brands like Gucci, Balenciaga and Alexander McQueen under it, has been stolen by hackers. Details of potentially millions of customers including their names, phone numbers and email addresses have been targeted by the cyber-attackers.
According to Paris-based Kering, the hack occurred in June and no financial data, including government-issued identification numbers, bank account numbers or credit card details, was stolen. The perpetrators have been identified as Shiny Hunters, a ransom-seeking organisation.
On Monday, Kering said that in June 2025, they identified an unauthorised third party accessing their systems and collecting limited customer data from some their fashion houses. “In accordance with local regulations, our houses promptly informed customers of the breach and reported it to the appropriate authorities.”
The company did not specify which brands were impacted, but it did say, “The breach was promptly identified, and appropriate actions have been taken to secure the affected systems and prevent such incidents in the future.”
DataBreaches.net, a website that tracks hackers, claims that Shiny Hunters shared samples of the data breach in Telegram channels last month, displaying the names, email addresses and birth dates of a few Gucci clients.
The BBC, which originally reported Kering’s admission of the breach, said samples of the records showed how much some of the customers were spending in stores — in some cases up to US $ 86,000. In April, Shiny Hunters told the BBC that it had violated the brands.
Another high-end company, Louis Vuitton, said in July that hackers had stolen its client information. The attacks come after major hacks of British businesses like Harrods, M&S and the Co-op.
