Amazon unveiled its AI chatbot, ‘Q’, designed exclusively for Amazon’s AWS cloud computing clientele, marking its entry into a competitive landscape that includes OpenAI’s ChatGPT, Google’s Bard, and Microsoft’s copilots—all leveraging OpenAI’s technology.
Priced at US $ 20 per user monthly, Amazon Q boasts functionalities ranging from summarising uploaded documents to addressing specific queries regarding data stored on a company’s servers. Amazon’s CEO, Andy Jassy, positioned Amazon Q as a more secure alternative in the AI chatbot realm, emphasising tightly controlled content access.
Addressing concerns over unsuitable responses often referred to as “hallucinations,” Amazon focused on instilling confidence in companies hesitant about AI technologies by ensuring strict access control. Jassy emphasised that if a user lacks permission to access certain data without Amazon Q, the same restriction applies within the platform.
AWS CEO Andrew Selipsky underscored that clients utilising Q through the cloud could confine their chatbots to a limited and predefined data scope. During the presentation of their latest AI advancements, Selipsky indirectly criticised Microsoft, AWS’s primary competitor.
Selipsky highlighted Microsoft’s reliance on OpenAI, which recently faced internal upheaval with CEO Sam Altman’s brief dismissal and rehiring. This incident, according to Selipsky, underscored the necessity for businesses to diversify their reliance on AI providers.
Business-targeted chatbots have emerged as the pivotal arena for generative AI, with the spotlight shifting to this domain a year after ChatGPT dazzled the world with its instantaneous, expert-like content creation abilities.
