Luxury British Womenswear & Accessories brand Jigsaw has taken strategic steps to further enhance its already market-leading commitment to customers by partnering up with the returns revenue platform Reveni.
Jigsaw has partnered with Reveni’s platform to offer instant refunds (facilitated by Reveni) to all customers. This initiative aims to enhance the brand experience for customers and offer a distinctive post-purchase experience that bolsters the company’s devoted customer base, which is particularly crucial in these challenging economic times.
This helps Jigsaw recover a significant portion of the operational strain brought on by returns, particularly the reimbursements procedure, and offers enhanced income potential.
Perdita Prior, Head of E-Commerce at Jigsaw comments, “Teaming up with Reveni has not only improved customer satisfaction but also streamlined our operational efficiencies and unlocked additional revenue opportunities.”
Chris Emberson, UK Country Lead at Reveni says, ‘We’re delighted to be working with such an iconic brand and the team at Jigsaw.”
