PacSun has partnered with Manhattan Associates’ cutting-edge technology to enhance customer’s shopping experience. PacSun recently chose its PoS solution to further elevate its retail offerings.
This move comes as PacSun continues to strengthen its omnichannel capabilities. The company has already been utilising Manhattan Active Omni’s order management system and store inventory and fulfilment features. By incorporating the PoS solution into its suite of tools it creates a seamless and unified shopping experience for its customers, both in-store and online.
Shirley Gao, Chief Information Officer at PacSun, expressed enthusiasm for this development, stating, “The addition of Manhattan Active Point of Sale is a pivotal moment for us as we solidify our position as a leader in unified commerce. We highly value the comprehensive and robust nature of the entire suite of Manhattan Active Omni solutions, including Point of Sale.” The features include Omnicart capabilities customer interaction insights, clienteling, customer- controlled fulfilment and endless aisle functionality.
Bob Howell, Executive Vice President of Americas for Manhattan Associates stated “With Manhattan Active Point of Sale in place, PacSun is well positioned to continue its success as a leading fashion destination for both Gen Z and Millennial shoppers. We are proud to support this innovative retailer, and we are delighted they chose our next-generation Point of Sale solution.
