Recommended by Devadas PM, GM – Operations Excellence, Madura Garments
Why to read ‘Gemba Kaizen: A Commonsense, Low-Cost Approach to Management’?
When it comes to making your business more profitable and successful, don’t look at re-engineering for answers. The better way is to apply the concept of Kaizen, which means making simple, commonsense-based improvements and refinements to critical business processes. The result will be greater productivity, quality, and profits achieved with minimal cost, time, and effort invested.
The book takes the reader on a path of maximizing results by applying Kaizen to Gemba, i.e. the business processes involved in manufacturing of products and the rendering of services – the areas of business where, as the author puts it, the ‘real action’ takes place.
Excerpts: ‘Quality’ refers not only to the quality of finished products or services but also to the quality of the processes that go into those products or services. ‘Cost’ refers to the overall cost of designing, producing, selling, and servicing the product or service. ‘Delivery’ means delivering the requested volume on time. When the three conditions defined by the term QCD are met, customers are satisfied.
