Switzerland-based spinning technologies manufacturer Rieter has opened a service branch in Kahramanmaraş, Turkey with the name Rieter Ltd. Kahramanmaraş, a subsidiary of Rieter Textile Machinery Trading & Services Ltd., Istanbul.

The objective of the newly established service branch is to support its customers in the region, together with its sales agent Erbel A.S., based in Istanbul and Adana, Turkey, with an even faster and better service. It comprises both mechanical and electronic services which include the revision of gear units, servomotor adjustments, as well as repairs and upgrades using original parts.

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The facility also comes up with a spare parts warehouse which includes control units, sensors and drive systems, facilitating fast replacement and therefore minimum production downtime.

In addition, Rieter also offers after-sales services such as mill assessments and comprehensive after-sales solutions across all processes. The product range is rounded off by installation and repair services, technology consulting and training.

It ideally complements Rieter’s strong presence in Turkey and provides state-of-the-art solutions and dedicated support to local customers. More than 60 per cent of the installed base of Rieter machines in the country is located within a radius of around 200 kilometres.