Canada-based Jesta I.S, a provider of integrated software solution for retailers, wholesalers and manufacturers, has announced the launch of Vision Back Office Management portal for streamlining the workflow across all commerce channels.
The Back Office Management is a secure web-based and cloud-ready management portal for managing various tasks including independent access to create, manage and track strategic and administrative work.
It features a simple and clean UX design and several other features to help the head offices and remote users.
The real-time information sharing provides better visibility of work within each organisation.
Moreover, the users can obtain a centralised management of omnichannel, wholesale and corporate sale customers including promotions, gift cards and loyalty programme management.
The advance algorithms further eliminate any duplicate record of the customer.
One of the most advanced features of the solution is Vision Survey, a rule-based module that helps the stores to follow a guided workflow using the Vision POS Store.
The stores can get instant feedback of their customers through different surveys for value-added services like product customisation, special orders, warranties, pickups and deliveries.
“An open architecture combined with intuitive UX design builds on Jesta’s Vision Suite foundation offering a unified commerce experience that enables effortless collaboration among head office, e-commerce, marketing and in-store teams for improved productivity and consistent omnichannel shopping offerings to customers,” said Arvind Gupta, President of Jesta I.S.