The High Court in Bangladesh has recently sought to know from the concerned authorities, within a period of 28 days, as to why they should not be asked to refund the customers’ money stuck at the payment gateways, which they paid for purchasing products from e-commerce entities.
Media reports maintained this adding the High Court issued a rule in this direction wherein it asked the respondents — the Governor of Bangladesh Bank (BB), Commerce Secretary, General Manager of payment system department and Director of WTO cell under Commerce Ministry, different mobile financial services and payment gateways were made respondents to the rule — to, reportedly, show causes as to why their failure and inaction, in this direction, should not be declared illegal.
It may be mentioned here that following allegations of fraud, irregularities and embezzlement in the e-commerce sector lately, to protect the interests of the online customers, a manual system for confirming deliveries by payment gateways has, reportedly, been introduced.
