Nordstrom, US-based leading fashion specialty retailer, has named Geevy Thomas to the newly created position of Chief Innovation Officer. He will lead the most forward-looking customer-centric efforts that the retailer has taken on to date. With 34 years of experience in all areas of Nordstrom, Geevy previously served as the company’s President of Nordstrom Rack.
“Geevy is known as a customer-first, visionary leader. That deep knowledge, along with his curiosity and energy to try new things, make him uniquely positioned to take on this role. We’re excited for what’s to come for our customers,” said Erik Nordstrom, Co-President, Nordstrom.
In another development, Karen McKibbin will assume the role of President at Nordstrom Rack. She will support the company’s 215 Nordstrom Rack stores, including operations, merchandising, strategy, finance and store planning, focused on continuing to serve more customers with speed and convenience, gain market share and grow the company’s store presence in top retail centres around the country.
With 30 years of experience at Nordstrom in a variety of roles, McKibbin previously served as first president of Nordstrom Canada. In that role, she opened five of the company’s six planned stores.
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“Karen was instrumental in building an infrastructure that allowed us to enter the Canadian market, first with full-line stores and soon with Nordstrom Racks to come. She is the right person to take on our Rack business as it continues to evolve with the needs of our customers and we know she’ll drive results and growth into its next chapter,” said Blake Nordstrom, Co-President, Nordstrom.
Now, the responsibility of Nordstrom Canada will be handled by Michelle Haggard who is assuming the position of Vice President, Regional Manager for Canada.
The Canada region will be comprised of Nordstrom full-line stores that have already opened in Vancouver, Ottawa, Calgary and Toronto (two), as well as a sixth store set to open in Toronto next year. She will also manage opening and operating the company’s five announced Nordstrom Rack locations.
“Over the past four years, Nordstrom was fortunate to successfully expand into Canada and open our doors to serve customers there. Now, with a solid infrastructure in place, we can move to the next part of our strategy, which was to create a regional structure focused on operating our stores. We’re excited that we have a seasoned store leader like Michelle Haggard who will lead our efforts,” said Jamie Nordstrom, President, Nordstrom Stores.
