While Amazon had planned its high-tech Go convenience store to get rid of cash counters, the recent development is exactly opposite of the agenda. The online major is opening its all-new Go store in New York today and this will be accepting cash as well.
At its other shops, customers can only enter with an app that links to a credit card or an amazon account.
The company has been facing backlash from critics who have been saying that cashless stores discriminate against the poor, as a result of which Amazon confirmed only last month that it was working on a way to accept paper bills and coins.
In the newly opened store, employee will swipe and choose if they want to pay by cash through the turnstile entrance. After shoppers grab what they want off the shelves, an employee will scan each item with a mobile device and check them out. There still won’t be cash registers in the store.
Cameron Janes, who oversees Amazon’s physical stores, said, “We’re going to learn from customers on what works and what doesn’t work and then iterate and improve it over time.”
The recent years has witnessed a small but growing number of stores around the United States going cash-free. But some activists and politicians say that discriminates against people who don’t have a bank account.
Philadelphia became the first city to ban cashless stores earlier this year. New Jersey passed a statewide ban soon after and similar laws are being considered in New York City and San Francisco.