One of the Amazon delivery centres located at Vasant Kunj area, New Delhi (India) has been sealed by the South Delhi Municipal Corporation (SDMC) due to illegal construction. With this move, the e-commerce juggernaut got a wave of shock in its key market of National Capital Region ahead of the festive season.
However, Amazon, in its statement, cited that the building was a leased facility and was not owned by it. Further, the customers whose deliveries were impacted due to SDMC action have been offered a refund or replacement for their order.
“It got sealed because of some irregularities identified by SDMC with the landlord. We have since then moved our delivery operations from this building to a nearby location, ensuring there has been no customer impact,” informed Amazon.
Amazon had previously filed an appeal in the Delhi High Court requesting the court to grant permission to retrieve the inventory stored in the delivery centre. However, the company later withdrew its case and it is now planning to appeal to the Municipal Corporation of Delhi (MCD) Appellate Tribunal to see if the e-retailer can take the stored goods out of the centre.
It’s worth mentioning here that Amazon, in its biggest Indian sale ever, will run ‘Great Indian Festival Sale’ from October 10 to 15 and this sealing will surely impact the delivery time committed by the e-retailer to its customers.
“Amazon is one of our strongest platforms where we capitalise on this sale every year. However, this sealing is really a worry for us till the time this issue gets resolved and we are unsure about our strategy for Great Indian Festival Sale as it will definitely impact the business of apparel brands,” shared Preeti Mehra, Partner, Pour Femme, exclusively to Apparel Resources.